It is extremely rare that non-conforming goods make it out of the factory if AQF is hired. In the vast majority of cases, the root cause turns out to be damage during shipping or shipments were approved after a failed inspection and the buyer trust the factory (who was likely supposed to rework the goods) enough to ship without having performed a re-inspection or a defect sorting service. Therefore, we highly recommend you to book re-inspection or defect sorting service after a failed inspection and to work with your shipping partners to insure the product against damage in transit. AQF guarantees that we will inspect the product to the standard and methods approved by the client (including chosen sampling size). In the event our inspectors do not follow the agreed standards, AQF will make a refund of up to 5 times the price of the inspection.